Refund Policy
At Best Care Health Card, we prioritize customer satisfaction and transparency. Please read our refund policy carefully to understand the terms and conditions related to refunds and cancellations.
1. Eligibility for Refunds
- Before Activation: If you cancel your membership before activation, you are eligible for a full refund. Cancellation requests should be sent via email to support@bestcarehealthcard.com.
- After Activation: Refunds are not available once the card is activated, as you gain immediate access to benefits. We encourage customers to review terms and benefits before finalizing their purchase.
2. Exceptional Circumstances
- In the event that you experience significant issues due to service unavailability or other unexpected circumstances, our team will assess the case individually. A partial refund or alternative compensation may be considered. Please contact our support team for assistance.
3. Processing Time
- Refunds for eligible requests will be processed within 5-7 business days from the date of approval. Payments will be credited back to the original payment method.
4. Contact for Refund Requests
- For all refund or cancellation requests, please email support@bestcarehealthcard.com with your order details, reason for the request, and any relevant information. Our support team will guide you through the next steps.
5. Changes to the Refund Policy
- Best Care Health Card reserves the right to modify or update this refund policy at any time. Any changes will be reflected on our website, and customers will be notified of significant updates.
For further assistance or inquiries about our policy, please reach out to our support team at support@bestcarehealthcard.com.
